The biography of participation

Abstract

While it is an overall understanding that user participation is important in the design of new information systems, it is still an open question how to best organize participation in large-scale development projects. Based on an ethnographic-inspired study of a large-scale Electronic Patient Record project, this paper explores this issue in detail. By applying the Biography of Artefacts and Practices perspective, we identify three different "moments" of participation in the project so far. We argue that it is necessary to analyze development processes over time and place to understand the varying nature of participation

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