Issues for cooperative design: A procurement perspektive

Abstract

For system design and development to be successful, cooperation and participation from several different actors need to be assured. Within a triad of roles consisting of user, developer and procurer, we have put the role, influence and perspective of the procurer in focus, especially considering use quality and usability. In doing this we have identified a set of issues with implications for cooperative design. We exemplify these issues with two illustrative cases and by theoretical grounding. We conclude that the competence and pro-activity of the procurer is an undervalued asset when setting the action space for development of systems with a high degree of use quality.