Using Groupware for Mediated Feedback
Keywords:
Participatory Design, Evolutionary Software Development, Mediated Feedback, Groupware, Community SystemAbstract
Mediated feedback IS based on technical media or human mediators in order to enable or enhance the interaction between users and developers in a participatory design process. In this paper we deal with a special kind of mediated feedback: We argue for using a web-based groupware system as a feedback channel for the further development of the same groupware system. We motivate and illustrate this way of participatory design by describing a case study and derive advantages and disadvantages for using a groupware system as feedback for its own development.Downloads
Published
2004-01-01
Issue
Section
Short Papers - Session 2: Learning