Using Groupware for Mediated Feedback

Authors

  • Matthias Finck
  • Dorina C. Gumm
  • Bernd Pape

Keywords:

Participatory Design, Evolutionary Software Development, Mediated Feedback, Groupware, Community System

Abstract

Mediated feedback IS based on technical media or human mediators in order to enable or enhance the interaction between users and developers in a participatory design process. In this paper we deal with a special kind of mediated feedback: We argue for using a web-based groupware system as a feedback channel for the further development of the same groupware system. We motivate and illustrate this way of participatory design by describing a case study and derive advantages and disadvantages for using a groupware system as feedback for its own development.

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Published

2004-01-01

Issue

Section

Short Papers - Session 2: Learning