Co-designing for new city-citizen interaction possibilities: weaving prototypes and interventions in the design and development of Urban Mediator

Abstract

This paper explores issues of participation in urban life, particularly new partnerships between city and citizens to co-design new services for their cities. We will share experiences from working on the design and development of a software infrastructure, Urban Mediator, and its related social practices. We conclude by pointing out the necessity of considering the software artifacts designed as being part of a toolkit for co-design that can enhance conversations between cities and citizens, and enable the envisioning of new practices related to city-citizen interactions.

Full text at ACM