From small scale to large scale user participation: a case study of participatory design in e-government systems

Abstract

Most experiments with participative design are with small scale, stand alone and not very strategic applications of ICT in organizations. However, modern ICT applications are increasingly based on complex and large scale network technologies. What PD issues arise in this type of projects? What methods can be used for user participation? And, what does this imply for PD strategies?

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